As you will be aware RJ Eagar offers FREE Delivery Taranaki wide and if you purchase items from our online store we offer FREE Delivery throughout the North Island.
Provincial deliveries are likely to be undertaken by Reuben Douds and/or Iziah Willetts who will be happy to introduce themselves upon arrival at your property.
To ensure a streamlined delivery and enable them to work within their daily delivery schedule there are a few things our customers can do to assist them with delivering your furniture.
When booking a day/time for delivery please advise if access is challenging (ie: narrow doors or stairways). If necessary we will arrange for extra staff to assist with lifting heavy items or at times furniture may have to be dismantled and reassembled on site.
It is also helpful if your driveway access is difficult or shared to give detailed instructions for our driver to be able to find the right house! A rapid number can also assist when delivering to rural properties.
Please park your vehicles out on the road or ensure your drive way is clear for our delivery vehicle and also allow them a reasonable area around the van to unload and move your goods.
Items purchased online will be delivered by a carrying company and may arrive as a flat pack and may require some assembly. Unfortunately, unlike provincial deliveries we are unable to give an accurate delivery time but the carrier will accommodate you as best they can.
Remember we do have a Second Hand Store in Stratford so we are able to take away your used furniture items to sell on your behalf. If you could also mention this at the time of booking we will make sure there is room in the van to collect.
RJ Eagar prides itself on our customer service and we want your entire experience from purchase to delivery to be enjoyable and stress free!